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Managed Print Services

Managed print services from Metro Sales provides your business real visibility into where your printing costs are actually going, so you can stop guessing, and start saving. As your dedicated managed print partner, MSI assesses your entire print environment, uncovers hidden inefficiencies in devices and workflow, and builds a plan specific to your team's industry and unique needs.

From optimizing your printer fleet to ongoing support and maintenance, our managed print solutions keep your office running smoothly, efficiently and allows your team to stay focused on what they do best.

Overview

Know where your print budget actually goes

Most organizations spend between 1-3% of their annual revenue on printing – yet, 9 out of 10 businesses don't have a clear picture on where those costs actually come from, or how much exactly they print.

Monitoring your print fleet on an ongoing basis, analyzing usage patterns and expert Technology Consultants making recommendations can result in a leaner, more predictable print budget and one less thing to think about outside of your organization's mission and key goals.

Colleagues reviewing documents on a tablet at a workstation
Industries we serve

Regulated first, everything else second

HIPAA, CJIS, FERPA, retention schedules — the constraints shape how your print fleet is managed. We've configured for these before, and we'll configure for yours.

Education

Our managed print services give education leaders clear visibility into printing costs across buildings and departments, helping stretch tight budgets while keeping teachers and staff up and running.

Government

MSI delivers cost control, transparency, and audit trail visibility to help your office, agency, or department stay compliant while making the most of public funds.

Legal

MSI’s managed print services protect client confidentiality with secure release and user authentication, while proactive maintenance and supply deliveries keep your devices running through high-volume deadlines.

Advertising

Metro Sales keeps your entire fleet running at full quality and capacity, so your creative campaigns get the output they deserve without unpredictable costs eating into your margin.

Financial

Metro Sales combines cost optimization with document security and audit-ready tracking, so your printing supports compliance instead of adding risk.

Healthcare

You care about patient outcomes and we care about print outcomes, with managed print services built around the security and reliability demands of healthcare organizations of all sizes.

Transportation

Metro Sales’ managed print services reduce device downtime and scale with your operation, keeping manifests, labels, and compliance documents moving as fast as your fleet.

Production Print

Factory-trained service technicians, proactive fleet monitoring, and clear cost visibility keep your production running efficiently so your operation can boost profitability at scale.

Manufacturing

Metro Sales’ Managed Print Services optimizes your fleet for cost and uptime, so print issues never become the reason a job falls behind schedule.

Nonprofit

Metro Sales’ Managed Print Services gives nonprofit organizations clear visibility into printing costs, helping redirect savings toward the programs and communities they serve.

Architecture, Engineering & Construction

Metro Sales’ Managed Print Services covers your full environment, from wide-format blueprints and CAD drawings to everyday office documents, so project teams aren’t slowed down waiting on prints.

Graphic Communications

Metro Sales’ Managed Print Services helps commercial printers and in-house print operations control costs while maintaining consistent, high-quality output on every job.

What clients say

Told straight, by the people who hired us

Metro Sales has removed the worry for us. The worry of break downs, time lost, as well as the need to order toner. If anything should ever go wrong, they are just a phone call away. And we have never had to wait long for service.

Controller Finance

When I have had to call for service in the past it's so nice to know that a technician will be out quickly. We've never had excessive down time. The techs come out quick and get things fixed and us back up and running. They are always professional and knowledgeable.

Office Manager Structural Engineering

Thank you Metro Sales for your dedicated sales and service department. Your service level agreement and quality has been outstanding for the last decade of our partnership. Your prompt service leads us to minimal down time with knowledgeable service technicians and high quality products.

Senior Technician Education Services
FAQ

Questions we get
before the first call

The questions prospective clients ask us most about managed print. Anything else, a real person will answer today.

Ask us directly

Managed print services, or MPS, is an ongoing partnership between Metro Sales and your organization, where we take on the burden of day-to-day print management for you. That includes usage monitoring, automating supply replenishment and proactively maintaining each device in your fleet. Instead of juggling separate vendors for toner, repairs and troubleshooting, your team can trust MSI to handle it all, with a single point of contact.

Office printing and technology often accounts for anywhere between 1-3% of an organization's annual revenue, and most don't have a clear picture on where those costs come from until a managed print services partner like Metro Sales comes in and analyzes usage trends. We can optimize your print environment to cut down on waste, monitor where printing happens most often, and right-sizes your fleet to keep printing running efficiently across your organization. Plus, automatic supply replenishment can help reduce your team's overall time commitment, allowing them to focus on their core job functions instead.

A well-built print managed services agreement covers more than support if equipment breaks down. At Metro Sales, we back our agreements with a service response guarantee, meaning a factory trained, experienced technician is on-site within hours, not days, when something needs attention. We also offer fleet management tools, giving you insight into usage, costs and the ability to reorder supplies.

We recommend looking for a print services provider with a proven, local service record – not just a national call center answered by bots. Transparent reporting on costs and usage, how a provider handles hardware, supplies and support holistically, and more are all key factors to consider. Metro Sales, for example, has real humans answering the phones. We've reliably served customers and maintained partnerships with businesses of all sizes for more than five decades, backing each with a dedicated service team and guaranteed on-site response times.

A quality MPS provider, like Metro Sales, builds secure printing solutions into the agreement from the start. Card authentication, user access controls and job routing keeps sensitive documents out of the wrong hands. Plus, MPS providers like MSI offer HIPAA-compliant security solutions that help control who can print what and where across your entire device fleet.
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