You shouldn't need to understand cybersecurity to feel secure. Total Vigilance is MSI's way of watching over your people, your devices, your network, and your data, so you can get on with running your business.
One team watches over every part of how your business uses technology, and keeps it all current as threats change. You don't need to know how it works, only that someone does.
Attackers look for the easiest way in, so protection covers each part of how your business uses technology.
Attackers often go after people before technology. AI-driven filtering catches suspicious email, simulated phishing tests keep your team practiced, and ongoing training helps everyone spot the ones that slip through.
Every laptop, desktop, and server is a doorway. People get only the access their work needs, while trusted programs are approved automatically so nothing slows down. If something does go wrong, the device is cut off from the rest of your network so the problem can't spread.
Your network connects everything, so it's watched continuously for anything unusual. That protects you from the outside world, and it keeps a compromised device from being used against others, which protects your reputation too.
A stolen password can do as much damage as a break-in, and today even two-step sign-ins can be stolen. So protection goes beyond passwords, recognizing the subtle signs that someone is using access that isn't theirs and working to shut it down before damage is done.
Your email, files, and shared workspaces in Microsoft 365 or Google Workspace are backed up, so a mistake or an attack doesn't have to mean lost work. Account settings are checked for weak spots, held to a strong standard once in place, and watched for suspicious activity.
The same protection, whether MSI runs your IT, works beside your team, or simply watches over security.
Total Vigilance is built into the plan, not sold as an add-on. It's part of the planning with your account team, so protection adjusts as your business grows.
Your IT team keeps handling the day to day, and Total Vigilance gives them a security foundation they don't have to build or watch alone. Roles are agreed up front, so the two work side by side.
Already have a full IT department? Total Vigilance can stand on its own, a managed security suite with people watching over it. When something is detected, MSI can act on it, or alerts can go straight to your team.
You get the protection you actually need from the start, not a basic package with the important parts sold separately later.
Each tool is chosen as the best in its category, then re-evaluated as technology changes, so your protection doesn't age in place.
Every area is managed as one suite, so the pieces work with each other instead of each standing alone.
Protection is tuned so it doesn't get in the way of your team's work, and updated often to keep it strong.
Their support team is prompt and thorough, and they work together if ever escalation is needed to resolve your pain as quickly as possible. I highly recommend them!
MSI has great and knowledgeable salespeople, along with excellent technicians, who are always very gracious and timely with our service call requests. Special Thanks also to all the wonderful and patient people at your “Help Desk”. We truly do appreciate all of you!
I 100% recommend Metro Sales. Prior to my employment here at my current company, I actually worked for another IT company like Metro Sales, and have been familiar with their company for years. When we got too big and busy for me to be able to manage all our IT needs, I vetted about 5 different companies. Metro Sales has the most fair pricing structure, they don't nickel and dime your every need, they listen to what's important to your organization, and offer you a path forward that fits your budget.
Straight answers to what business owners ask us most about Total Vigilance. Anything else, a real person will answer today.
Ask us directlyYour IT should be predictable and reliable, with quick, effective remediation when it isn't. Fewer disruptions, faster resolution, less time spent managing the unexpected, with AI guidance so your team adopts it safely, not blindly. That's the standard MSI is built to deliver, not just promise.
An in-house team can't be great at everything. MSI fills the gaps, the tasks they don't have time for, don't enjoy, or aren't equipped to handle, with the same secure foundation and a scope built around your team. A true extension, not a disconnected add-on.
Real security isn't a checkbox, it's what keeps your business running. MSI includes the protection you actually need, not a stripped-down version most providers hope to upsell later. It's part of both managed and co-managed plans, vetted and updated regularly so it never slows your team down.
One conversation, no pressure. We'll review your workflows, price the engagement, and tell you honestly if the timing is wrong.
