Education
Lesson planning, substitute summaries, and administrative workflow, managed with academic integrity controls in place.
Managed AI Services
AI for Business, Done Responsibly.
Managed AI Services from MSI ensures your AI integrations are actually solving business problems. We're not adding in AI for AI's sake – we're assessing, reviewing and implementing with purpose to move your business forward.
Overview
Choosing MSI means AI For Business, Done Responsibly.
Most AI deployments don't fail upon implementation. They fail in month four, when licenses go unused, nobody is watching what data moves where, and the one automation that worked breaks after a vendor update. MSI does things differently. We manage single sign-on and identity, license assignment and reconciliation, security configuration, usage reporting, and the workflow automations we build for you.
The result is an AI capability that stays current and supported long-term, with visibility into what it costs – and returns.
Industries we serve
Government
Faster constituent service, digital document search and processing, and service gains that stay inside records rules.
Legal
Case research, risk monitoring, and automation of repetitive tasks so your team spends its hours on the cases.
Advertising
Campaign and project automation built and maintained for your team, under governance that keeps client work confidential.
Financial
Fewer manual passes over large data sets, fewer errors, and processing that keeps pace at close and reporting deadlines.
Healthcare
HIPAA-aligned administration of AI tools, task automation, and staffing analysis that supports patient care.
Manufacturing
Connected ERP and production data, automated quoting and documentation, and quality analysis without the manual pulls.
Transportation
Automated documentation, maintained integrations to dispatch and telematics, and trend analysis you never have to build.
Production Print
Faster, more consistent job estimating, automated pre-press checks, and better efficiency across the shop.
What clients say
Told straight, by the people who hired us
Working with Metro Sales has had a positive impact on our business by providing different levels of printer / copier and IT needs that meet the needs of our business. It was great to hear that they were so willing to work with a small business like us and have supported us during our times of significant growth.
Metro Sales attitude and professionalism has never faltered. I never felt that I was bothering them, asking too many questions and/or too much of them. When conflicts arose, I believe the mutual respect we have for each other, allowed us to resolve conflicts or problems with a reasonable and rational outcome. The partnership we have with Metro Sales, is the best I have ever experienced and look forward to many more years of creating and making things better.
Working with our Account Manager has been fantastic. When it comes to certain technology in our office, we are less than eager to make changes. They have always been patient and understanding of that. We move slowly on these changes and we appreciate them understanding our needs and our timelines.
FAQ
Questions we get
before the first call
The questions prospective clients ask us most about managed AI. Anything else, a real person will answer today.
Ask us directlySingle sign-on and identity provisioning, license assignment and reconciliation so you are not paying for unused seats, security and admin configuration, usage monitoring and reporting, and maintenance of the automations and integrations we build for you. You also get a named point of contact and a regular review of what is working and what is not.
Yes. Complex, document-heavy workflows are usually where AI delivers the fastest and most measurable wins. Metro Sales does not try to automate everything at once. We identify the specific bottleneck, whether that is approval routing, invoice processing, or records retrieval, and build automation around that one path before expanding.
Managed IT Services keeps your network, devices, and cybersecurity running. Managed AI governs what gets layered on top of that foundation and keeps it configured, licensed, and used responsibly. They work well together, and you can get our AI services without moving your IT support to us.
With a well-scoped first workflow, most of MSI's customers see measurable time or cost savings in the first 60 to 90 days. Broader results follow as more workflows come online, which is why we sequence projects rather than launching everything at once.
We instrument usage so you can see adoption by department, which tools are active, and where seats are sitting idle. That reporting is what turns a renewal into a decision based on evidence rather than a guess about whether anyone is using it.
Our AI strategists kick off every engagement by mapping where your team's time actually goes: which documents get handled manually, where data lives, and which processes create the most friction. Our primary focus is to help organizations understand how AI can help, rather than selling an AI tool. Most failed AI rollouts start with the tool, not your business problem. From there, we build a phased plan: one pilot workflow, clear success metrics, then expansion once we've identified a proven process.
More under AI Services
The rest of the practice
AI Strategy
We assess your workflows, review AI vendor terms, help you choose the right platforms, and build a road map with measurable outcomes.
Training & Workshops
Hands-on sessions built around the tools your team uses and the work they actually do, from first exposure through advanced techniques.
Compliance & Regulations
Policy, approved tools lists, data classification and vendor reviews that fold AI into your organization's existing compliance framework.
LET'S GET STARTED
Ready to get more from your AI tools?
One conversation, no pressure. We'll review your workflows, price the engagement, and tell you honestly if the timing is wrong.