At Metro Sales, service isn't just something we offer, it's the philosophy our entire company is built on. From technician response times to help desk support, supply orders, and feedback, we're committed to making every interaction with us fast, easy, and reliable. Below, find answers to the questions we hear most from customers who count on us to keep their business running.
We value your business, so we've made requesting billing information and invoice documents fast and simple: just fill out our billing request form, and our team will get to work right away (or call 1-800-862-7414 for additional support).
Share thoughts about your recent experience! Our team values your feedback.
Metro Sales offers a no-charge toner recycling program that helps businesses reduce waste and protect their bottom line at the same time.
Get IT support for your whole team, whether it's a device or network outage, or just additional support troubleshooting a recurring hiccup.
Get IT help
Find the drivers, software updates, and how-to guides you need to keep your equipment running in optimal conditions.
Browse resources
Never run out of what you need to keep your office technology moving. Fast delivery of toner & other supplies, from our warehouse to your business.
Order suppliesMSI has great and knowledgeable salespeople, along with excellent technicians, who are always very gracious and timely with our service call requests. Special Thanks also to all the wonderful and patient people at your “Help Desk”. We truly do appreciate all of you!
Metro Sales service staff are the best! A special thanks and appreciation to Nick who has serviced our printer and is always knowledgeable answering our questions and concerns, and in a professional manner with a kind and positive personality!
We have been with Metro now for about a year. The support team has been wonderful and quick to help with any of our needs or concerns. Our Account Manager has checked on us several times during the year and it is much appreciated.
What customers ask us most about response times, after-hours help, tickets, supplies and feedback. Anything else, a real person will answer today.
Ask us directlyDowntime means something different in every industry. Our team keeps yours running.
Cybersecurity, document management, and print solutions built for schools, universities, and more.
IT and document solutions built for government compliance and accountability.
Compliant, confidential IT and document support for law firms and legal teams.
Technology and print support built for agency workflows and campaign deadlines.
Secure, compliant technology solutions for banks and financial institutions.
HIPAA-compliant IT, document, and print support built around patient care.
IT and document solutions that keep logistics and transportation operations moving.
High-volume, high-quality print solutions for production environments.
Boost efficiency and stay competitive with tailored IT, document, and print solutions built for the production floor.
High-volume production printers, color management, and workflow solutions built to keep every job on schedule.
Cost-efficient IT, print, and document management solutions that protect donor data and keep your team focused on mission over paperwork.
Manage the demands of large-format drawings, blueprints, and project documentation without slowing down the jobsite.
Call or send us a note. A real person will pick it up and stay with it until it's resolved.
