Managed IT Services

Why use MSI for IT Services

Technology and threats double every few years: is your current solution keeping up? The more technology advances, the more the threats to your digital security do as well. Our Managed IT services exist for one purpose: to support and protect your business so you can get back to work safely and securely. There’s no such thing as 100% secure in today’s digital world, but with Metro Sales’ Managed IT solutions, we find the best protection for your business, reinforce it with our vast data knowledge, and back it up with personal training that narrows the risk potential. Backed by results, not flimsy statements.

We Make IT Done

You and your team likely didn’t get into business to deal with the servers and technology needed to maintain that business — but we did. Reduce human error with our team of IT professionals. We do a 150 point check of your data ecosystem and set up failsafes and protection where you need them. We’re up-to-date on tomorrow’s technology so you can focus on business growth today.

Email Security
With over 80% of attacks originating from email, a simple SPAM filter is not enough. Today, everyone needs AI and behavior based email security that scans every attachment and clicks every link.
Network Protection
Safeguard your network and business from breaches, intrusions and other threats with individualized protection that analyzes everything in and out of your network.
Endpoint Control
Traditional AV isn’t enough. Modern solutions are behavior based and watch for bad behavior in applications. Then it must be integrated with monitoring that ensures it’s always running and up to date before you get on the network.
User Training
No security technology is perfect. That’s where ensuring your users can recognize the signs of attacks, social engineering, and malware becomes critically important. An educated user that makes great decisions is your best asset.
Service Desk
No matter how proactive, things still break or misbehave. Our team is ready to help you whenever things go awry. We’re ready every day, around the clock, and just one call away.
Technical Alignment
Every managed customer has an assigned resource that learns how you use technology, documents your processes for our Service Desk, and regularly assesses your environment against industry best practices.
Business Alignment
Our team will partner with your organization leadership to use the information learned in discovery and assessments, combined with a full needs analysis to help plan the technology road map for the next 3-5 years and make IT completely predictable.
Business Continuity Planning
We help you prepare for those moments when things don’t go as planned. How you recover, when and in what order you recover, and where you recover all need to be well defined before events happen so you can ensure your business continues effectively.
man with glasses

Right from the start, Metro Sales professionalism and expertise has been top notch. I knew nothing about Ricoh’s Global Scan and Streamline. Now, I would like to think I have a very state-of-the-art, printing/scanning infrastructure that is adaptable, scalable, dependable, and cost effective.

IT Project Manager | Utility Company
headshot of a woman

Their support team is prompt and thorough, and they work together if ever escalation is needed to resolve your pain as quickly as possible. I highly recommend them!

Office Manager | Manufacturing
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Metro Sales attitude and professionalism has never faltered. I never felt that I was bothering them, asking too many questions and/or too much of them. When conflicts arose, I believe the mutual respect we have for each other, allowed us to resolve conflicts or problems with a reasonable and rational outcome. The partnership we have with Metro Sales, is the best I have ever experienced and look forward to many more years of creating and making things better.

Project Manager | Construction

Trending IT Statistics

69%
of small businesses are worried a breach may occur

43%
of data breaches involved small businesses

60%
of small businesses fold within 6 months of a cyber-attack

$2.4M
is the average cost of a malware attack

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    © 2022 Metro Sales Inc.
    250 River Ridge Circle North, Burnsville, MN 55337