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One partner for
your entire office.

A Midwest based, employee-owned company that offers Managed IT, AI Services and industry leading print and workflow technology.

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THE TOTAL OFFICE APPROACH
  • 57
    YEARS SERVING MIDWEST OFFICES
  • 11
    LOCATIONS IN MN, WI & ND
  • ≤ 4 hr
    EQUIPMENT ON-SITE RESPONSE
  • 12.8 sec
    AVG IT HELP DESK ANSWER TIME
  • 100%
    EMPLOYEE-OWNED SINCE 2019
NEW TO METRO SALES?

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Resources & support

Supplies, meter reads, service tickets, payments.

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WHY METRO SALES

Fifty-seven years of saying yes.

We started in 1969 selling paper and toner out of a Minnesota storefront. Today, we're one of the ten largest independent office technology providers in the country – and every employee owns a piece of it.

That ownership shows up in the way we conduct business. As employee owners, everyone you interact with here is vested in your business and offering world-class service and support.

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The Metro Sales team gathered outside the MSI headquarters building
WHAT WE DO

Services built to work together

Many capabilities, one team.

WHO WE SERVE

Built around your industry's rules

HIPAA, CJIS, FERPA, retention schedules — we've configured for them before, and we'll configure for yours.

All industries

Education

K-12 districts, independent, prep and parochial schools - multi-location print, copying and IT managed in one place.

Government

Townships, Villages & Cities, County and State-level government organizations trust MSI to keep their tech running.

Legal

Secure scanning, printing and IT services that protect client and case data, while meeting strict compliance standards.

Advertising

Get help bringing beautiful, color-accurate, wide-format printing in-house with an available array of digital presses inventory.

Financial

Protect data and clients with secure, compliant digital transformations, from beginning to end.

Healthcare

Get HIPAA compliance, digitized records and a managed service provider that can modernize your operations.

Transportation

Get your organization to where it's going with MSI's Total Office Approach.

Production Print

Get the industry's best digital presses and wide format devices from HP, RICOH, Kip and more.

Service. Service. Service.®

Metro Sales has the best service team that I have had to work with, they are very knowledgeable about all of the equipment. They take the time to explain everything to you, and they never talk down to you, which is so hard to find these days, they treat you with such great respect. They are such a great group of people to work with.

Controller FINANCE & BANKING
★★★★★

Their support team is prompt and thorough, and they work together if ever escalation is needed to resolve your pain as quickly as possible. I highly recommend them!

OFFICE MANAGER · MANUFACTURING
★★★★★

Metro Sales has removed the worry for us. The worry of break downs, time lost, as well as the need to order toner. If anything should ever go wrong, they are just a phone call away. And we have never had to wait long for service.

CONTROLLER · FINANCE
  • 98%
    RETENTION
  • 4.9
    VISIT RATING
  • 20+
    YRS TENURE

Before you
pick up the phone

The questions prospective clients ask us most. Anything else, a real person will answer today.

Ask us directly

No. Many organizations start with one service, such as Managed IT, Managed Print, or a new copier, and add more over time, with equipment available to lease or buy. Whether you need one printer or a full technology partner, our Total Office Approach grows with your business.

Our copier and printer technicians are on-site within 3 business hours in the seven-county Twin Cities metro and within 4 hours for outstate locations. Managed IT services customers also get a 24/7 help desk, ready around the clock and just one call away.

Yes. Metro Sales is based in Burnsville, Minnesota, with locations across Minnesota, Wisconsin, and North Dakota, and we have several customers for whom we provide service across multiple states outside the Midwest.

Our AI strategists work with your team to set up AI policies, share best practices, and help you choose and navigate AI platforms. The goal is to help you get real value from AI while keeping your organization and its business-critical data safe.

No. We’re the leading Ricoh partner in the country and also offer Xerox in select markets, so we can recommend the right equipment for your needs rather than a one-size-fits-all solution. For wide format and production offerings, we also offer solutions from other leading manufacturers, including KIP and HP.

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Find your local representative

Reach out today to learn why organizations like yours have trusted MSI with their office technology since 1969.

Contact us 1-800-862-7414