Healthcare
HIPAA-aligned protection keeps patient care the only thing your team has to think about.
Complete Managed IT Services
Nobody builds a business because they love managing technology. You wanted to build something, serve someone and make a difference with technology supporting that vision, not competing for your attention.
MSI exists to keep IT from becoming a distraction, so you can stay focused on what matters.
Overview
One team for your entire IT footprint
MSI manages your entire IT footprint, networking, cybersecurity, help desk, and more, as one team working toward one goal: technology that supports your business instead of demanding attention from it.
Industries we serve
Regulated first, everything else second
HIPAA, CJIS, FERPA, retention schedules — the constraints shape how your environment is built. We've configured for these before, and we'll configure for yours.
Financial
Trust doesn't survive weak security. MSI keeps yours airtight and compliant.
Legal
Case files carry real stakes. Technology should never be one of them, MSI makes sure it isn't.
Government
Public trust runs on more than good intentions, it runs on infrastructure that holds up. MSI builds that foundation.
Manufacturing
From the front office to the plant floor, MSI keeps production moving without interruption.
Education
FERPA compliance, handled. Classroom time, protected. MSI keeps school technology exactly where it should be, out of the way.
Nonprofit
Every dollar matters more when the mission depends on it. MSI makes sure technology isn't where those dollars go instead.
Production Print
A machine that's down is a deadline missed. MSI keeps the technology behind your equipment running so neither happens.
What clients say
Told straight, by the people who hired us
I 100% recommend Metro Sales. Prior to my employment here at my current company, I actually worked for another IT company like Metro Sales, and have been familiar with their company for years. When we got too big and busy for me to be able to manage all our IT needs, I vetted about 5 different companies. Metro Sales has the most fair pricing structure, they don't nickel and dime your every need, they listen to what's important to your organization, and offer you a path forward that fits your budget.
Their support team is prompt and thorough, and they work together if ever escalation is needed to resolve your pain as quickly as possible. I highly recommend them!
Working with Metro Sales has had a positive impact on our business by providing different levels of printer / copier and IT needs that meet the needs of our business. It was great to hear that they were so willing to work with a small business like us and have supported us during our times of significant growth.
FAQ
Questions we get
before the first call
The questions prospective clients ask us most about managed IT. Anything else, a real person will answer today.
Ask us directlyComplete managed IT means proactive monitoring, cybersecurity, and help desk support working together as one ongoing partnership, not a call you make after something breaks. It also means a dedicated technical account manager and business alignment manager working together, building a real strategic roadmap for your environment instead of just fixing what's in front of them.
Complete managed IT scales to fit your business, whatever size that is. Smaller teams gain the same protection and expertise larger companies rely on, without the cost or time of building an internal IT department from scratch.
Nothing gets ripped out on day one. MSI starts by learning what's already in place, existing hardware, software, and vendor relationships, keeping what works and replacing only what makes sense for your timing and budget, not ours.
Onboarding typically runs 30 to 45 days, starting with a deep dive into your environment to learn what you have and how it all connects. From there, MSI rolls out monitoring, security tools, and an initial assessment, documenting the environment as we go. Once that foundation is in place, your technical account manager and business alignment manager begin planning toward a more resilient, reliable environment built around your business goals, not just your infrastructure.
Pricing is based on how you actually use technology, the number of users, PCs, servers, and network devices in your environment. That gives you a per-user cost custom to your business, with room to adjust easily as your team grows or shrinks.
More under Managed IT
The rest of the practice
Total Vigilance
Protection for your people, devices, network, identities, and cloud, managed as one suite and watched around the clock, so you don't have to understand cybersecurity to feel secure.
Cybersecurity Services
Real security isn't a checkbox, it's what keeps your business running. MSI includes the protection you actually need, not a stripped-down version most providers hope to upsell later. It's part of both managed and co-managed plans, vetted and updated regularly so it never slows your team down.
Co-managed IT Services
An in-house team can't be great at everything. MSI fills the gaps, the tasks they don't have time for, don't enjoy, or aren't equipped to handle, with the same secure foundation and a scope built around your team. A true extension, not a disconnected add-on.
LET'S GET STARTED
Ready to take IT off your plate?
One conversation, no pressure. We'll review your workflows, price the engagement, and tell you honestly if the timing is wrong.