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Download Software

Find the printer drivers, software utilities, and manuals you need to keep your office equipment running at its best.

Search by your device model to download the correct files in minutes, no phone call or technician visit required.

Why it matters

Keep every device up to date

An outdated driver can slow down print jobs, cause connection errors, or leave a gap between your devices and your network's security.

Installing the right software update keeps every printer and copier in your fleet working the way it was designed to, with the latest features and protections in place.

If you can't find the file you need, our support team is one call away to help you locate the correct download for your specific model.

Browse the knowledge base
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Download software

Official drivers by manufacturer

Ricoh

Get the drivers and utilities for your specific Ricoh device. Installing the right driver keeps your device communicating properly with your network and computers, so print jobs go through without a hitch.

Xerox

Download drivers and software updates for your Xerox equipment to keep your technology workflows running smoothly.

What clients say

Told straight, by the people who hired us

Once we went live (with DocuWare) and we got through our testing, within probably two weeks or a week we started to see a difference in our process, we started to feel it. We started to identify the time savings within two weeks. That is really good, tools don't usually have that big of savings. My team isn't troubleshooting, we have one person handling that now. Our team saw that change pretty immediately. The solution is working really well.

Director Translation Service

Right from the start, Metro Sales professionalism and expertise has been top notch. I knew nothing about Ricoh's Global Scan and Streamline. Now, I would like to think I have a very state-of-the-art, printing/scanning infrastructure that is adaptable, scalable, dependable, and cost effective.

IT Project Manager Utility Company

We, just this week, had a new machine delivered. The delivery and pick up process were perfect. The field support rep that came out to get us up and running was great about explaining the changes, taught me some shortcuts that will make my day easier, and was very kind and professional.

Office Manager Structural Engineering
FAQ

Questions we get about software downloads

What customers ask us most about drivers, firmware and safe downloads. Anything else, a real person will answer today.

Ask us directly

If the correct file isn't easy to locate, Metro Sales' support team can help identify the exact driver, utility, or manual your equipment needs. Reach out to us directly and a technician from our team will be happy to assist.

Yes, downloading directly from the manufacturer is the safest option because the files are verified and haven't been altered by a third party. Metro Sales only links to official Ricoh and Xerox download pages to help protect your organization from outdated or unsafe files.

A driver is the software your computer uses to communicate with a printer, while firmware is the software built into the printer itself that controls its internal functions. Both should be kept current, and Metro Sales provides access to manufacturer resources for updating both.

It's best to check for updated drivers whenever you set up a new computer, add a printer, or notice performance issues like slow printing or connection errors. Manufacturers release updates periodically to improve reliability and security, so a quick check every few months is a good habit.

Printer manufacturers, including Ricoh and Xerox, publish official driver and utility downloads on their own support sites, and Metro Sales links directly to those pages so customers always get the correct file. Downloading straight from the manufacturer ensures compatibility and keeps your equipment running as intended.
Industries we serve

Software support for every industry

Whatever your industry, up-to-date drivers keep your devices secure and running.

Education

Cybersecurity, document management, and print solutions built for schools, universities, and more.

Government

IT and document solutions built for government compliance and accountability.

Legal

Compliant, confidential IT and document support for law firms and legal teams.

Advertising

Technology and print support built for agency workflows and campaign deadlines.

Financial

Secure, compliant technology solutions for banks and financial institutions.

Healthcare

HIPAA-compliant IT, document, and print support built around patient care.

Transportation

IT and document solutions that keep logistics and transportation operations moving.

Production Print

High-volume, high-quality print solutions for production environments.

Manufacturing

Boost efficiency and stay competitive with tailored IT, document, and print solutions built for the production floor.

Graphic Communications

High-volume production printers, color management, and workflow solutions built to keep every job on schedule.

Nonprofit

Cost-efficient IT, print, and document management solutions that protect donor data and keep your team focused on mission over paperwork.

LET'S GET STARTED

Need help finding the right driver?

Tell us your device model and we'll point you to the exact download, or walk you through the install.