IT Help Desk
Get IT support for your whole team, whether it's a device or network outage, or just additional support troubleshooting a recurring hiccup.
Get IT helpCustomer Feedback
At Metro Sales, service isn't just a department, it's our philosophy. As your partner for Managed IT, Managed Print, Document Solutions and office technology, we're committed to delivering outcomes that help your business run smoother and reach its goals.
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Share your experience
Your feedback tells us where we're succeeding and where we can do better, so please take a moment to share your experience with us below.
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Product Resources
Find the drivers, software updates, and how-to guides you need to keep your equipment running in optimal conditions.
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Order Supplies
Never run out of what you need to keep your office technology moving. Fast delivery of toner & other supplies, from our warehouse to your business.
Order suppliesWhat clients say
Told straight, by the people who hired us
Metro Sales service staff are the best! A special thanks and appreciation to Nick who has serviced our printer and is always knowledgeable answering our questions and concerns, and in a professional manner with a kind and positive personality!
Our Account Manager gave us progress reports, followed up on the installation, and made sure everything was working to our satisfaction. Our follow-up service and technical support calls to Metro have been handled promptly and thoroughly.
We have been working with Metro Sales since 2011. From the get-go, our account manager and the service team at Metro Sales made it a seamless transition from getting the new machine and providing training to helping get our old equipment shipped back to our vendor who was less than helpful. Any issues with the machine have always been resolved quickly by the service team. I am confident that I have the best Metro Sales offers for my business.
FAQ
Questions we get about feedback
What customers ask us most about sharing feedback and what happens next. Anything else, a real person will answer today.
Ask us directlyStart with whichever category best reflects your primary concern. Our team routes feedback internally, so it will reach the right department even if it touches on more than one area.
Yes, a member of our team reviews every submission and will reach out directly if your feedback calls for a response or resolution. We see feedback as the start of a conversation, not the end of one.
As an employee-owned company built on the philosophy of Service, Service, Service, customer feedback directly shapes how we train our teams and refine our processes. Your input helps us hold ourselves accountable to the standard you expect.
For time-sensitive needs, please use our Service Call or IT Help Desk options rather than this form, so the right team can respond right away. The feedback forms here are best suited for sharing your overall experience.
Not at all. We welcome feedback on positive experiences just as much as areas for improvement, since knowing what's working helps us keep doing it well. Whether it's a quick compliment or a detailed concern, every submission helps us serve you better.
Industries we serve
Listening to every industry
Feedback from every industry we serve shapes how we train our teams and improve.
Education
Cybersecurity, document management, and print solutions built for schools, universities, and more.
Government
IT and document solutions built for government compliance and accountability.
Legal
Compliant, confidential IT and document support for law firms and legal teams.
Advertising
Technology and print support built for agency workflows and campaign deadlines.
Financial
Secure, compliant technology solutions for banks and financial institutions.
Healthcare
HIPAA-compliant IT, document, and print support built around patient care.
Transportation
IT and document solutions that keep logistics and transportation operations moving.
Production Print
High-volume, high-quality print solutions for production environments.
Manufacturing
Boost efficiency and stay competitive with tailored IT, document, and print solutions built for the production floor.
Graphic Communications
High-volume production printers, color management, and workflow solutions built to keep every job on schedule.
Nonprofit
Cost-efficient IT, print, and document management solutions that protect donor data and keep your team focused on mission over paperwork.
Architecture, Engineering & Construction
Manage the demands of large-format drawings, blueprints, and project documentation without slowing down the jobsite.
LET'S GET STARTED
Have something urgent instead?
For an equipment issue or IT problem, call us right away. A real person will pick up and get the right team on it.