AI Strategy
We assess your workflows, review AI vendor terms, help you choose the right platforms, and build a road map with measurable outcomes.
AI StrategyAI Services
AI for Business, Done Responsibly.
AI engineers and strategists who build systems that solve real business problems, not demonstrations that impress in a meeting only to be abandoned a month later.
Overview
AI for business, done responsibly.
We assess where AI fits in your operation, put the policy and security foundation under it, implement what works, and train your team to run it.
Our AI services
AI services built to work together
Plan it, run it, train for it and keep it compliant, with one team behind all of it.
Managed AI Services
We run the ongoing work, from identity and license management to security configuration, usage monitoring, and the automations that keep AI producing results.
Managed AI Services
Training & Workshops
Hands-on sessions built around the tools your team uses and the work they actually do, from first exposure through advanced techniques.
Training & Workshops
Compliance & Regulations
Policy, approved tools lists, data classification and vendor reviews that fold AI into your organization's existing compliance framework.
Compliance & RegulationsAI platforms we support
Proud to partner with Anthropic
Metro Sales is an Anthropic partner, the company behind Claude. That gives your team a direct line to one of the most capable, safety-focused AI platforms available, set up and supported by people who already know your business.
We're not tied to one vendor. We help you choose, deploy and manage the platform that fits the work.
Anthropic Partner
-
Partner
Claude
Anthropic's AI assistant for writing, analysis and coding, built with safety first.
-
ChatGPT
OpenAI's widely used assistant for drafting, research and everyday work.
-
Microsoft Copilot
AI inside the Microsoft 365 apps your team already uses — Word, Excel, Outlook and Teams.
-
Grok
xAI's assistant, with access to current, real-time information.
Industries we serve
Regulated first, everything else second
HIPAA, CJIS, FERPA, retention schedules — the constraints shape the roadmap. We've configured for these before, and we'll configure for yours.
Education
Automate paperwork and personalize learning support, while keeping student records protected, FERPA-compliant and out of AI training data.
Government
Adopt AI inside existing security, records retention and public accountability requirements, with automation that holds up in an audit.
Legal
Integrate AI into your research and discovery workflows, while protecting client confidentiality and keeping errors out of filings.
Advertising
Get sharper targeting and faster creative production without exposing client or campaign data, trade secrets or using unlicensed source material.
Financial
Fraud detection, document processing, and reporting built to satisfy examiners on data handling, access, and audit trails.
Healthcare
Cut administrative workloads and route information faster, with clear boundaries between clinical and administrative AI use under HIPAA.
Manufacturing
Quality analysis, maintenance planning and quoting support that connects to your ERP and production data.
Transportation
Automated documentation, dispatch and routing support, and faster visibility into compliance records and fleet data.
Production Print
Streamline pre-press workflow, catch quality issues before the run, and keep high-volume jobs running at peak efficiency.
What clients say
Told straight, by the people who hired us
Metro Sales attitude and professionalism has never faltered. I never felt that I was bothering them, asking too many questions and/or too much of them. When conflicts arose, I believe the mutual respect we have for each other, allowed us to resolve conflicts or problems with a reasonable and rational outcome. The partnership we have with Metro Sales, is the best I have ever experienced and look forward to many more years of creating and making things better.
Working with Metro Sales has had a positive impact on our business by providing different levels of printer / copier and IT needs that meet the needs of our business. It was great to hear that they were so willing to work with a small business like us and have supported us during our times of significant growth.
Once you sign with Metro Sales, you are not forgotten about. The sale partner who signed you up keeps in touch with you the whole time to make sure everything is going well and to see if there is anything that they can do for you. They really seem to care.
FAQ
Questions we get
before the first call
The questions prospective clients ask us most about AI. Anything else, a real person will answer today.
Ask us directlyStrategy is the planning work. We assess where you stand, what your team already uses, and which workflows will pay off first, then build a roadmap. Managed AI Services is the ongoing execution: keeping identities, licenses, security settings, and automations running correctly. Most organizations start with strategy and move into managed services once something is live.
It is a visibility problem more than a technology problem. Free, consumer-level tiers of most AI platforms may use what your team enters to improve their product, while business and enterprise agreements generally do not, and some even support a BAA or zero data retention. The risk is that nobody knows which tier is in use. MSI audits what is actually running, publishes an approved tools list on business terms, and gives your team a usage policy they can follow.
Start smaller. An approved tools list, a simple data classification scheme, and a one-page acceptable use policy cover most of the real risk and can be in place in just weeks. That foundation is enough to let people work, and it gives you something to build on as your use of AI grows.
AI governance is an extension of the compliance work you already do, not a separate system to manage. If you track vendors, access and data handling for your current tools, AI tools follow that same playbook, with a few additions around data retention and model training. We build AI into the framework your team already maintains.
Most IT teams are busy keeping infrastructure running, which is a full job on its own. AI work means evaluating vendor terms, designing workflows, and staying current with a market that shifts monthly. We bring that focus and hand your team a supported result rather than another project to own.
AI earns its keep by taking repetitive work off your team's plate. Think faster document processing, quicker customer responses, and catching errors before they become costly. Real return shows up as hours recovered, and it starts sooner when you start with a workflow you can measure. MSI helps identify where the time is actually going – before making a recommendation.
Other services offered
Beyond AI
Managed IT Services
Cybersecurity, Networking, Tech Support & more.
Print and Workflow Solutions
Manage your full device fleet of printers, copiers and supply orders. Outsource your printing headaches to MSI.
LET'S GET STARTED
Ready to see where AI fits in your business?
One conversation, no pressure. We'll review your workflows, price the engagement, and tell you honestly if the timing is wrong.