AI Services
Develop automation solutions that move your business forward.
Healthcare
Healthcare organizations, from single-provider clinics to multi-state hospital systems, need office technology that protects patient information without slowing down or impeding patient care.
MSI brings managed IT services, secure document scanning, workflow automation and printer/copier solutions together into one, powerful, Total Office Approach.
Wherever your organization fits into the healthcare industry, MSI supports compliance, uptime and cost control to improve your team's patient care and efficiency in administrative tasks.
Overview
A local partner for technology that cares for people
Metro Sales understands that technology decisions in a healthcare environment come with added scrutiny when your business is people.
We're a responsive, trusted local partner with a proven track record of reliably providing office technology to healthcare providers across the Upper Midwest for decades.
Services for healthcare
One partner for every clinic, office and floor
Managed IT Services
Cybersecurity, Networking, Tech Support & more.
Print and Workflow Solutions
Manage your full device fleet of printers, copiers and supply orders. Outsource your printing headaches to MSI.
What clients say
Told straight, by the people who hired us
Working with Metro Sales has had a positive impact on our business by providing different levels of printer / copier and IT needs that meet the needs of our business. It was great to hear that they were so willing to work with a small business like us and have supported us during our times of significant growth.
We have two great multi-function printers that are high quality and reliable. The service support has been critical as we were previously taking care of this ourselves with great difficulty. Metro Sales helped us find an affordable solution with technical support we really needed. The service team helped us understand all the functionality of the machine and trained us so we use it confidently and improve our processes.
We have been with Metro now for about a year. The support team has been wonderful and quick to help with any of our needs or concerns. Our Account Manager has checked on us several times during the year and it is much appreciated.
FAQ
Questions healthcare teams ask us before the first call
What clinics, hospitals and practice administrators ask us most about HIPAA, uptime and patient records. Anything else, a real person will answer today.
Ask us directlyMetro Sales' devices come with secure printing, user authentication, and secure HDD so patient information stays protected. DocuWare software adds encrypted storage and access controls so digitized patient records meet HIPAA safeguards. Managed Print Services from MSI adds an additional compliance layer, specifically built for healthcare regulations and best practices.
Yes! MSI positions its multi-function printers to integrate with existing healthcare IT infrastructure, including EHR and practice management platforms, so scanning, printing and document routing plug into workflows your staff already use, rather than requiring a new, separate system.
Keeping downtime to an absolute minimum is our top priority for our healthcare clients, especially as it can impact intake or records access. Our 3-hour or 4-hour response guarantee, depending on the facility location means we'll get there quickly, and with a 91%+ first-call completion rate, we get issues resolved on the first visit. Plus, our 24/7 support and proactive monitoring for our managed print customers means we catch issues before they arise with preventative maintenance and monitoring.
Through MSI's Scanning and Document Services, we offer secure, offline digitization, and our facility is HIPAA-compliant and secured around the clock. Whether you have 1 year or 10 years of paper records, MSI's scanning services can bring your important records into a secure, digital format.
Managed Print Services offer several advantages, especially for healthcare organizations. Managed Print solutions from MSI allow for more closely monitored costs, helping organizations get visibility to their print expenses. For healthcare specifically, Managed Print Services combines cost optimization – through expert recommendations on the size of your device fleet and proactive supplies ordering & maintenance – with the security controls (secure release & authentication) that compliance officers need.
Our production printers and digital presses can tackle it all, with advanced imaging capabilities, high efficiency and color accuracy for a professional output every time. Ask us about the production printers and digital presses MSI offers.
Whether it's as small as a standalone clinic or as complex as a multi-state healthcare system, MSI supports customers across the spectrum of providers, no matter the footprint.
Other industries we serve
Beyond healthcare
Every industry has its own rules and workflows. Here is how MSI supports organizations outside healthcare.
Education
Alleviate budget pressures while protecting student data and boosting administrative & printing efficiency.
Government
Reliable, flexible office technology solutions suited for agencies and municipalities of all sizes.
Legal
Equip your firm with cutting edge, secure printers and workflow software to gain an edge and make each billable hour more productive.
Advertising
Manage your library of creative files, print banners and retail signage, and nail your color accuracy in printed pitch decks.
Financial
Enhance security to protect sensitive client data, automate your team's workflows and improve efficiency.
Transportation
Keep paperwork and workflows moving as quickly as your fleet does.
Production Print
Handle high-volume jobs with high speed and impressive accuracy. Improve customer experiences through web-to-print and workflow automations, boost your shop's profitability, and more.
Manufacturing
Boost efficiency and stay competitive with tailored IT, document, and print solutions built for the production floor.
Graphic Communications
High-volume production printers, color management, and workflow solutions built to keep every job on schedule.
Nonprofit
Cost-efficient IT, print, and document management solutions that protect donor data and keep your team focused on mission over paperwork.
Architecture, Engineering & Construction
Print, scan and share large-format drawings and job documents without losing a single detail or a single minute.
LET'S GET STARTED
Ready to give your staff more time for patients?
One conversation, no pressure. We'll review your devices, records and security, and recommend a plan that supports compliance across every location.