IT Help Desk
Get IT support for your whole team, whether it's a device or network outage, or just additional support troubleshooting a recurring hiccup.
Get IT helpBilling Request
Need to request an invoice, statement, or bill payment for your Metro Sales account? Our online billing request form makes it fast and simple to get the documents you need for your records. Whether you're managing a single copier lease or an entire fleet across multiple locations, our team processes billing requests promptly so you can stay on top of your accounts payable.
Billing request
Request an invoice or statement
Simply complete the short form below with your account details, and a member of our billing team will follow up with the information you requested. If you have questions or need help right away, call us at 1-800-862-7414 and we'll take care of it.
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1-800-862-7414
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More support
Other ways we can help
Product Resources
Find the drivers, software updates, and how-to guides you need to keep your equipment running in optimal conditions.
Browse resources
Order Supplies
Never run out of what you need to keep your office technology moving. Fast delivery of toner & other supplies, from our warehouse to your business.
Order suppliesWhat clients say
Told straight, by the people who hired us
Once you sign with Metro Sales, you are not forgotten about. The sale partner who signed you up keeps in touch with you the whole time to make sure everything is going well and to see if there is anything that they can do for you. They really seem to care.
Our Account Manager was straight forward and up front with all of the information, they answered our questions and even took examples of what we printed to get an idea of how much it would cost us and what would be the best choice for our church budget.
Metro Sales has removed the worry for us. The worry of break downs, time lost, as well as the need to order toner. If anything should ever go wrong, they are just a phone call away. And we have never had to wait long for service.
FAQ
Questions we get about billing
What customers ask us most about invoices, who to call and ordering toner. Anything else, a real person will answer today.
Ask us directlyRequesting an invoice, or other key documents is simple. For help regarding your account reach out to your account representative, or dial 1-800-862-7414.
MSI's employee-owners are standing by ready to assist you. For copier hardware support please dial the number located on your machine and have your machine ID ready. For billing inquiries or accounting questions please reach out to your assigned sales rep or call 1-800-862-7414. If your inquiry is regarding your Managed IT solution or network please call your business alignment manager or our IT help desk at 612-798-1380.
MSI offers 24/7 support. For copier hardware dial 1-800-873-0596, for Network or Managed IT support, please dial 612-798-1380.
Customers can order toner 24/7 by using our customer portal or by dialing 1-800-861-9535 during business hours. You can also easily automate toner ordering using our data capture appliance.
Industries we serve
Billing support for every industry
Whatever your industry, getting the right documents should be fast and simple.
Education
Cybersecurity, document management, and print solutions built for schools, universities, and more.
Government
IT and document solutions built for government compliance and accountability.
Legal
Compliant, confidential IT and document support for law firms and legal teams.
Advertising
Technology and print support built for agency workflows and campaign deadlines.
Financial
Secure, compliant technology solutions for banks and financial institutions.
Healthcare
HIPAA-compliant IT, document, and print support built around patient care.
Transportation
IT and document solutions that keep logistics and transportation operations moving.
Production Print
High-volume, high-quality print solutions for production environments.
Manufacturing
Boost efficiency and stay competitive with tailored IT, document, and print solutions built for the production floor.
Graphic Communications
High-volume production printers, color management, and workflow solutions built to keep every job on schedule.
Nonprofit
Cost-efficient IT, print, and document management solutions that protect donor data and keep your team focused on mission over paperwork.
Architecture, Engineering & Construction
Manage the demands of large-format drawings, blueprints, and project documentation without slowing down the jobsite.
LET'S GET STARTED
Questions about your account?
Call 1-800-862-7414 or send us a note, and our billing team will get you the documents you need.