Download Software
Keep your equipment running at its best with the latest drivers, utilities, and software updates for your Metro Sales products.
Product Resources
We're here to help you get the most out of your products. From software downloads and support videos to supply ordering and toner recycling, get the tools and resources you need to keep your office technology running smoothly.
Self-service resources
Drivers, downloads and answers in one place
Knowledge Base
Find answers fast with our library of support articles, product guides, and how-tos for your Metro Sales equipment and software.
More support
Other ways we can help
IT Help Desk
Get IT support for your whole team, whether it's a device or network outage, or just additional support troubleshooting a recurring hiccup.
Get IT help
Customer Service
Whether you need to place a small service call or share thoughts about your recent experience, our team values your feedback.
Customer service
Order Supplies
Never run out of what you need to keep your office technology moving. Fast delivery of toner & other supplies, from our warehouse to your business.
Order suppliesWhat clients say
Told straight, by the people who hired us
We, just this week, had a new machine delivered. The delivery and pick up process were perfect. The field support rep that came out to get us up and running was great about explaining the changes, taught me some shortcuts that will make my day easier, and was very kind and professional.
The service provided by the Metro Sales team has been outstanding. They have always responded quickly to any questions I might have as I learn all of the features of our copy machine/printer, they have been there to assist with 'user-error' repair situations, and we receive regular “check-ins” by our representative. Additionally, the ordering of supplies is so very easy and the items are delivered in a timely manner.
Right from the start, Metro Sales professionalism and expertise has been top notch. I knew nothing about Ricoh's Global Scan and Streamline. Now, I would like to think I have a very state-of-the-art, printing/scanning infrastructure that is adaptable, scalable, dependable, and cost effective.
FAQ
Questions we get about our products and services
What customers ask us most about managed IT, print, document management and scanning. Anything else, a real person will answer today.
Ask us directlyA managed service provider is an outside partner that monitors, maintains, and manages your company's technology so your team doesn't have to. Metro Sales acts as your dedicated IT partner, handling everything from network security to help desk support so your business runs smoothly and safely.
Managed print services help a business track, control, and optimize what it spends on printing, since most companies don't realize printing can account for 1-3% of their total revenue. Metro Sales analyzes your print environment and builds a plan that cuts waste, automates supply orders, and keeps costs predictable.
A document management system stores, organizes, and secures your company's files digitally, so employees can find what they need in seconds instead of digging through file cabinets. Metro Sales helps businesses move away from paper-based filing to secure digital systems that save time, cut costs, and reduce the risk of lost records.
Managed IT services protect a business by monitoring networks around the clock and blocking threats before they cause damage, which matters since roughly 80 percent of cyberattacks start with an email. Metro Sales pairs proactive monitoring with employee training and email security so small businesses can defend themselves without needing a full in-house IT department.
Digitizing paper documents frees up office space, makes records searchable in seconds, and protects important files from damage or loss. Metro Sales runs its scanning services entirely offline, so businesses can move their archives to digital storage without ever exposing sensitive information to the internet.
Industries we serve
Resources for every industry
Whatever your industry, the right tools and support keep your office technology running.
Education
Cybersecurity, document management, and print solutions built for schools, universities, and more.
Government
IT and document solutions built for government compliance and accountability.
Legal
Compliant, confidential IT and document support for law firms and legal teams.
Advertising
Technology and print support built for agency workflows and campaign deadlines.
Financial
Secure, compliant technology solutions for banks and financial institutions.
Healthcare
HIPAA-compliant IT, document, and print support built around patient care.
Transportation
IT and document solutions that keep logistics and transportation operations moving.
Production Print
High-volume, high-quality print solutions for production environments.
Manufacturing
Boost efficiency and stay competitive with tailored IT, document, and print solutions built for the production floor.
Graphic Communications
High-volume production printers, color management, and workflow solutions built to keep every job on schedule.
Nonprofit
Cost-efficient IT, print, and document management solutions that protect donor data and keep your team focused on mission over paperwork.
Architecture, Engineering & Construction
Manage the demands of large-format drawings, blueprints, and project documentation without slowing down the jobsite.
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