Company News Archives

7 Years, 7 Reasons: Why MSI is Proud to Be Employee-Owned

Posted on October 1, 2026

1. Every employee has a stake in the outcome beyond a paycheck Whether you're talking to a technology sales consultant in their first year on board or an MSI veteran with 30+ years of service, each member of our team...

MSI Earns Ricoh’s Circle of Excellence Award for Tenth Consecutive Year

Posted on December 6, 2022

Metro Sales is honored to once again receive Ricoh’s Circle of Excellence Award. This award recognizes Ricoh’s top dealers based on knowledge, productivity, and customer satisfaction. Out of 305 authorized dealers, MSI was recognized to be in the top 20%...

From Paper to Password Authentication

Posted on September 21, 2022

MSI’s journey over the last 53 years In 1969 Founder Jerry Mathwig started Metro Sales by selling paper and toner to offices in the Twin Cities. He built that company on the philosophy of providing clients with "cutting edge products...

Metro Sales Receives 2017 National Award of Excellence

Posted on July 6, 2018

Metro Sales is pleased to announce that Ricoh has once again recognized us with the National Award of Excellence. Ricoh specifically selected Metro Sales from a group of 400 national independent dealers. The National Award of Excellence recognizes Metro Sales’s...

Metro Sales Recognized as Eco Excellence Dealer

Posted on October 22, 2017

We’re pleased to announce that Ricoh has recognized Metro Sales as an RFG Eco Excellence Dealer! After auditing our business practices and collecting information about our environmental sustainability efforts, Ricoh granted us membership into their RFG Eco Excellence program for...

Metro Sales Caps Off Customer Service Week with Announcement of Industry Service Award

Posted on October 6, 2017

Metro Sales is excited to end Customer Service Week with the announcement that we have once again been honored with the prestigious 2018 RFG Circle of Excellence Certified Dealership award! To qualify, each Metro Sales location was thoroughly evaluated for proficiency...

Happy National Customer Service Week

Posted on October 3, 2017

Customer service has always been the cornerstone of our success. But we were never content offering merely "good" customer service. Instead, we set out to create an exceptional experience, for each customer, every single day of the year. It's why...

Metro Sales is the Largest Independent Ricoh Copier Dealer in U.S.

Posted on June 8, 2017

Largest Independent Ricoh Copier Dealer Since opening our doors in 1969, we have prided ourselves on providing our customers with superior office imaging solutions. This commitment led us to become the first independent Minnesota Ricoh copier dealer in 1981, thereby forming...

Ricoh MIF Aquisition

Posted on April 20, 2017

Pursuant to our agreement with Ricoh, Metro Sales will begin supporting a number of Minnesota Ricoh direct customers beginning on May 1, 2017. If you've received a notice from Ricoh indicating that you are one of the affected customers, we'd...

Spring Production Print Open House - Website

2017 Production Print Spring Open House

Posted on January 30, 2017

You're Invited: 2017 Production Print Spring Open House Metro Sales invites you to our 2017 Production Print Spring Open House on February 21 & 22! Hosted at our corporate equipment showroom, the spring open house will examine how the latest...

Metro Sales Partners with Cristo Rey Corporate Work Study Program

Posted on November 15, 2016

Why Cristo Rey Corporate Work Study Program? As a company, Metro Sales has always prided itself on community involvement and employee development. It's those two beliefs that immediately drew Metro Sales towards the Cristo Rey Corporate Work Study Program (CWSP)....

Metro Sales Earns 2017 Ricoh RFG Circle of Excellence Award

Posted on November 7, 2016

Metro Sales is proud to announce that it has once again received the RFG Circle of Excellence award from Ricoh USA, a global office technology company well known for their extraordinary imaging products. The award, which Metro Sales also won...

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