Metro Sales Inc. | Minneapolis, MN | 55423

Contact Information

Metro Sales Inc.
1640 East 78th Street
Minneapolis, MN 55423
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Phone: 612-861-4000
Fax: 612-866-8069
Email: secretary@metrosales.com

Branch Hours

Monday – Friday: 8:00 A.M. – 5:00 P.M.

Free Equipment Consultation

Metro Sales Inc.

4.7

Based on 103 reviews

Sue Saxon

21:12 18 Feb 20

Nick is always friendly and contacts us right away to see if we can troubleshoot before he comes out.

Cheryl Alvarez

15:32 24 Jan 20

We have always worked with Metro Sales when we need new copiers/printers/scanners. They are very supportive and we appreciate that when we have a problem with one of our devices, they respond quickly and send someone out as soon as possible, usually within a couple of hours. All of their techs are very knowledgeable and try hard to solve whatever problem we are having. They are really great to work with.

Jody Clark

19:29 22 Jan 20

Darrell was very responsive letting me know approx when he would arrive. He went through our machine very thoroughly and let me know what he replaced and showed me the waste container and made sure we had one but did not need to change at this time. He was very professional. We would gladly have him come back and work on our copier. Jody Clark

Mitch SpargurGroup

14:58 21 Jan 20

Kyle always provides amazing service! Extremely friendly, knowledgeable and professional.

Rice Location

16:03 31 Dec 19

The service tech Darryl is fantastic! He arrives promptly and does a great job! Always professional and friendly!

Susan Sanford

21:52 13 Dec 19

Great Service! Professional! Helpful! Thanks Dan Darrow for a fantastic job fixing our machine! You went above and beyond..

Zak Manuszak

20:35 09 Dec 19

Metro sales is without a doubt the best customer service provider in the Mpls/St. Paul, MN marketplace for superior products, services and selection for all your AV/IT data needs, electronic peripheral equipment and exceptional services to maintain the longevity of your IT/AV equipment ! You will be thankful that you selected Metro sales for all your AV/IT peripheral equipment needs for both sales and service! Do it...Do it Now!

Deanna Hesse

19:26 25 Sep 19

Shawn arrived promptly for his service call. He was awesome! Very kind & solved ALL our problems! Thank you Shawn!

Seven Rivers Intermodal Terminals

19:15 18 Sep 19

I highly recommend Metro Sales for your copier needs. We have been with Metro Sales for almost 10 years and they continue to provide superior customer service, competitive pricing, and overall great to work with.

Katie Koletzky

17:26 06 Sep 19

We continue to get great service through Metro Sales whenever we need supplies or service on our copiers! Victor has been very helpful to our clinic every time he comes out and is always very polite. Justin was also great help to us over the phone recently. He walked me through some things and was very patient, kind, and made it very easy to understand what he needed me to do. Thank you!!

Boss Lady

15:34 23 Jul 19

I am super happy with the service I received from Metro Sales. When I called for service, they answered my call immediately and were very thorough. The tech (Nick) called me shortly after to let me know when he'd be arriving. He was in and out quickly, got us up and running again. He explained everything in detail, which was really helpful. Very polite and professional from start to finish!

Office StPeders

17:07 03 Jul 19

I cannot say enough about Metro Sales....from the guys I talk to you on the phone when I need help, to the techs who come out and my sales rep, Doug Daninger.... consistent top notch customer service. Highly recommend. Keep up the great work!

Samantha Grimes

15:38 02 Jul 19

Let me paint a beautiful word picture for you: Our dealership came to a grinding halt this morning when our Ricoh emitted a glowing red beacon of death. We had an error code that sent each of us into a panic. How would we copy? How would we scan? Would we ever see faxes again or would they be lost to technological purgatory? We called Metro Sales to open a service ticket. Cue our savior, Rick Nadeau, who responded immediately to assist. Despite my somewhat delayed processing (it was a rough morning!), Rick was able to walk me through resolving the issue. He was patient, eloquent, and an absolute joy to speak with. As if by magic, or in this case Rick, the issue was fixed and faxes began spewing forth, free at last from their digital prison. Thank you Rick for your help and thank you as always to Metro Sales for keeping us printing!

Jeff Griffin

20:17 18 Apr 19

The service technicians are great, they'll not only fix what the service call was placed for , but will go that extra step to make sure any other issues are taken care of before they leave. I've never had any issues with our invoices, If I did it was very minor and was taken care of with one phone call. Metro Sales does a great job in taking care of it customers.

April Florez Photography

17:19 26 Mar 19

Metro Sales did an excellent job at responding right away to our request for assistance. I was very pleased with the quick service. Our technician was Todd and he was so friendly and knowledgeable. He was able to get copier running as usual within a very short time.

DAngela Hester

16:13 10 May 18

Metro Sales is always there to help! Every call, no matter what facility Metro Sales is always professional, courteous, dedicated and knowledgeable.

Heidi Brown

13:27 09 May 18

They have the best most professional, knowledgable technichians in the industry. Have had nothing but great service over the past 10 years doing business with Metro Sales.

Mark Brickzin

15:48 05 May 18

I always get the best service from METRO SALES! They are incredibly prompt and always reliable! But, sometimes they remind me of "old lonely" the guy who services MAYTAG washers, who is lonely because MAYTAGS rarely break down! I seldom have to place a service call as my copier from METRO is top quality -- but, when I do place a call, the response is almost immediate!

Erica Schott

15:06 13 Apr 18

I've had the privilege of being a Metro Sales customer for over 15 years and have always had great experiences with their staff. The sales team is excellent. Never pushy or trying to sell more than what the customer needs. Service team, I rarely need to schedule service, but when I do they're thorough, professional and knowledgeable. All around a great company!

Donna Larson

23:24 23 Jan 18

I couldn't give higher marks! I had a bit of a complicated matter, given our copy machine needed to be repaired while we weren't open in order to be ready upon opening the following day. I had to make the report over the weekend and found the call-taker to be pleasant, easily understood and not in a hurry so he listened to my entire explanation and then followed up with intelligent questions that proved he had indeed been listening to me. The repairman had to work with a 3rd party to gain entrance and do repairs while we weren't open, and he followed instructions perfectly -- I didn't even have to field an "emergency" call to re-explain or intervene. I really appreciate people who listen and get it right the first time. Everything was in perfect order and ready to go when we opened on Tuesday morning. Great job; I highly recommend Metro Sales!

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