Metro Sales Recognized as Eco Excellence Dealer

Metro Sales Eco Excellence Dealer

We’re pleased to announce that Ricoh has recognized Metro Sales as an RFG Eco Excellence Dealer! After auditing our business practices and collecting information about our environmental sustainability efforts, Ricoh granted us membership into their RFG Eco Excellence program for 2017-2018.

What does this mean?

Ricoh’s decision is a recognition of Metro Sales’s green initiatives and our shared corporate philosophy. Membership in the RFG Eco Excellence Program represents Ricoh’s acknowledgement of Metro Sales as a green partner. To gain membership, Metro Sales demonstrated a commitment to environmentally sustainable business practices and providing our customers with sustainable office technology alternatives.

How does this impact me?

Throughout the process, Metro Sales demonstrated exceptional competence in helping customers find green printing solutions to meet their unique needs. Specifically, Metro Sales was recognized for its expertise in modernizing printer fleets, improving printing efficiency, providing recycling programs and assisting customers with the implementation of digital work processes.

Want to stay up-to-date with our new green print offerings? Sign-up for our email newsletter and we will send exciting updates straight to your inbox!

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Metro Sales is the Largest Independent Ricoh Copier Dealer in U.S.

Largest Independent Ricoh Copier Dealer

Largest Independent Ricoh Copier Dealer

Since opening our doors in 1969, we have prided ourselves on providing our customers with superior office imaging solutions. This commitment led us to become the first independent Minnesota Ricoh copier dealer in 1981, thereby forming a lasting partnership with one of the best equipment manufacturers. Nearly 36 years later, Metro Sales is pleased to announce that we have been recognized as the largest independent Ricoh copier dealer in the United States. Out of the over 400 dealers in the Ricoh Family Group, Metro Sales had the highest sales revenue and as a result, earned Ricoh’s coveted 2016 National Award of Excellence. This award speaks to the outstanding job our sales and support teams have done in providing our customers with exemplary office technology and unparalleled service. You can read the full letter here.

About Metro Sales

We’ve been selling the advanced technology solutions for nearly fifty years, making us one of the oldest and most trusted copier dealers in Minnesota. Our sustained success is a result of the emphasis we place on stellar service and support. From our humble beginnings as a small paper and toner sales company, Metro Sales has grown to become the largest independent Ricoh copier dealer in the state of Minnesota. All the while, we’ve remained true to our origins as a locally owned and operated family business. Today, we remain family-owned and are headquartered locally in Minneapolis, MN. Whether you have a single machine or large enterprise of networked fleet of systems, you can count on Metro Sales to deliver superior imaging solutions with award-winning local support.

If you would like to learn more about our products and services, please don’t hesitate to contact us via web form or by phone at 612-861-4000.

Ricoh MIF Aquisition

Pursuant to our agreement with Ricoh, Metro Sales will begin supporting a number of Minnesota Ricoh direct customers beginning on May 1, 2017. If you’ve received a notice from Ricoh indicating that you are one of the affected customers, we’d like to take this opportunity to welcome you to Metro Sales! In the letter below, you will find some information about Metro Sales and the transition process.

Please do not hesitate to contact us with any questions or concerns you may have. We look forward to serving you!


2017 Production Print Spring Open House

Spring Production Print Open House - Website

You’re Invited: 2017 Production Print Spring Open House

Metro Sales invites you to our 2017 Production Print Spring Open House on February 21 & 22!

Hosted at our corporate equipment showroom, the spring open house will examine how the latest innovations in production print are altering the industry. We’ll discuss how advances in technology, like the Ricoh C7100 5th Color System, can provide improved image quality and advanced features at an affordable price.

Learn how to leverage this new technology to add more value to your print operations and stand out from competitors.

Contact your sales representative to schedule a one-on-one session.

1640 E 78th St
Richfield, MN

Contact Information:
(612) 861-4000

Metro Sales Partners with Cristo Rey Corporate Work Study Program

community involvement

Why Cristo Rey Corporate Work Study Program?

As a company, Metro Sales has always prided itself on community involvement and employee development. It’s those two beliefs that immediately drew Metro Sales towards the Cristo Rey Corporate Work Study Program (CWSP).

The CWSP is an innovative educational initiative administered by Cristo Rey Jesuit High School in Minneapolis, Minnesota. The program helps students develop their professional skills by partnering with local businesses and organizations to give students the chance to earn part of their education.

How does CWSP Work?

So how exactly does it work? Employers contract through CWSP to fill entry-level jobs. Four students are then assigned to the organization. Each student works one day every week and one Friday each month. Together, students work the same number of hours as one full-time employee.

According to Cristo Rey, the program is “An opportunity for students to gain business experience, build technical skills, and develop lifelong learning behaviors.” This in turn helps students “Acquire professional work skills, while building an impressive resume and learning about different careers.” In turn, these professional skills can then be put to use in a potential career down the road.

However, students aren’t the only ones who profit from the program. Employers also benefit by gaining a valuable pipeline of potential future employees to fill full-time, entry level jobs. And since employers contract directly with CWSP, they don’t need to worry about traditional paperwork such as payroll or W-4 forms.

“It just felt like such a natural fit and a great opportunity,” recalls Metro Sales President and CEO Jerry Mathwig. “The program took our organization’s passion for developing our own employees and applied it to helping Twin Cities’ youth.” And how is the program going thus far? “It’s been great,” replies Mathwig. “In fact, we’re considering extending our participation in the near future.”

So how about other staff members? How have other employees at Metro Sales been affected by the program? To answer some of these questions, we sat down with four staff members who have been heavily involved in the program at Metro Sales. The participants in our conversation are Don Wimer, General Service Manager; Heidi Myers, Accounting Manager; and Dave Anderson, Facilities Management and Document Services Manager.

Q: What has your experience with the Cristo Rey Work Study Program and its students been like thus far?

Heidi: “This program has worked well for us and our student-worker is excellent! She works hard and is very productive. The task of scanning is not very exciting and not a job that everyone wants to do; however, she continues to show up every week ready to work, completes the tasks and keeps everything up to date. She is also very versatile and can do other tasks as we need her to and does them very well.”

Don: “The student I have is helping out in the Parts Department on Tuesdays and Fridays once a month and everything has gone well so far — the school has really done an excellent job of communication.”

Dave: “I think it has been great. The student they assigned to me is excellent and hardworking.”

Q: Why do you feel this program is valuable?

Don: “I think it’s valuable because it’s a chance for Metro to help develop a solid work ethic in students and expose them to a real life work environment.”

Heidi: “I agree. This program is valuable to the students because it provides a look into the ‘real world’ of adult work life. It prepares the students for the eventual transition and shows them the types of expectations that having a job brings.”

“From Metro’s perspective, this program is a great opportunity to provide outreach to the community and afford the students a learning experience in a real work environment. In addition, it provides an outlet for repetitive tasks to be completed by students in a consistent manner and because the repetitive tasks are being completed, it allows other employees to be afforded opportunities to develop and grow in other duties as well.”

Dave: “Well, we get some additional help one day a week, which is helpful of course. Plus, the program could lead to a hiring opportunity in the future, which would be nice since both parties had a chance to get to know each other well, which should help determine if the candidate is a good fit for Metro Sales, and they in turn will have a good feel for the corporate culture of Metro Sales prior to accepting an offer of employment.”

“Having the responsibility of helping pay for part of their education is also very valuable in my opinion as it helps them take their education more seriously, helps them manage their time more carefully, and helps them understand that an education is an ‘investment’ of time and resources from many people, all to help them have a better future.”

Q: What has been the most rewarding aspect of the program for you personally?

Heidi: “For me, seeing the growth in the student over time has been the most rewarding. Our student-worker has learned other tasks besides just scanning and does very well with them. She has brought a sense of accomplishment and pride in the department for the success she has achieved in her role. When she graduates and starts looking for work, if Metro has an open position that she qualifies for, I would definitely recommend her to be hired.”

Dave: “For me, the most rewarding aspect is seeing that there are some great young people out there that are hard-working with good attitudes and pleasant personalities. To see that the student appreciates the opportunity and is willing to take on additional duties and hours as those things become available.”

Don: “Personally, I feel that the most rewarding aspect is being able to help out with the development of a student’s growth.”

Q: Any final or concluding thoughts?

Heidi: “This program seems to work very well for these students and I think other schools should provide the same opportunities for students as Cristo Rey does for their students. Mentorship is one of the key elements to success in anyone’s career and there needs to be more of it in my opinion.”

Don: “I think the program is a great one for the growth and development of the students and makes us feel good in the process. It’s the definition of a win-win”

If you’re curious about the Cristo Rey Corporate Work Study Program and how your organization can get involved, you can visit their information page here. To learn more about Metro Sales or our local involvement, check out our community involvement page.

Metro Sales Earns 2017 Ricoh RFG Circle of Excellence Award

2017 Ricoh RFG Circle of Excellence

Metro Sales is proud to announce that it has once again received the RFG Circle of Excellence award from Ricoh USA, a global office technology company well known for their extraordinary imaging products.

The award, which Metro Sales also won in 2016, recognizes Ricoh Family Group dealers who have demonstrated a commitment to exceptional equipment support and exceeded Ricoh’s rigorous service excellence standards. Ricoh specifically commended Metro Sales for their technician skill and commitment to measuring customer feedback.

Metro Sales has always emphasized service as demonstrated by their operating mottoes of Service. Service. Service.® and The Right Part, In the Right Place, At the Right Time, With the Properly Trained Technician®.

“Excellence in service has always been central to our business philosophy,” said Metro Sales President and CEO Jerry Mathwig. “We strive to provide our customers with the best experience imaginable and to us that meant building an outstanding service department. Ricoh’s recent recognition reflects the tremendous effort Don Wimer and our entire service staff have put forth in achieving this objective.”

RFG Circle of Excellence 2017


About Metro Sales

For over forty years Metro Sales has been partnering with Midwest organizations to reduce printing costs and streamline workflows through innovative office technology solutions. These custom strategies are developed using best-in-class imaging equipment, document scanning services and comprehensive managed print software solutions. To learn more about Metro Sales call 612-861-4000 or reach out via email at

World Community Grid Partnership

World Community Grid Center

Did you know that you can help cure cancer, fight HIV/AIDs and stop Zika with the power of your personal computer? That’s exactly what IBM is doing through its World Community Grid enterprise.

What is the World Community Grid?

If you haven’t heard much about World Community Grid yet, you undoubtedly will soon. World Community Grid is an IBM project that utilizes idle computer processing power to support a wide range of global research initiatives. For example, computers connected to the program can contribute their processing power towards finding cures for diseases such as cancer, tuberculosis and even Zika. For more details on how it works, visit the World Community Grid website.

Metro Sales Becomes a World Community Grid Partner

Back in 2010 we began contributing our inactive computer power to the program. Eventually we created the dedicated World Community Grid center pictured above out of old computers to cut down on waste and maximize the amount of processing power we were able to produce. Since then, our 281 registered devices have supplied over 219 hours of run time in an effort to help resolve some of humanity’s most pressing issues. On August 11 we took that commitment to the next level by officially becoming a World Community Grid partner.

What Can I Do To Help?

Are you ready to take action? Here are two steps you can take to get started:

  1. Learn more about our involvement by reading our World Community Grid partner story on our website.
  2. Join our World Community Grid team and contribute your computer’s idle processing power.