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Service Center

  • Place a Service Request
    To place a service request, complete a short form to send your information to Metro Sales.

  • Enter Meter Reading
    A convenient form to send us your meter reading instead of making a phone call. Enter your equipment id number and current meter reading!

  • Call Status
    Find out the status of your service call by completing a simple form!

  • Place a Billing Request
    A convenient form allows you to request information from our billing department. You will receive a timely response!
Services Center
Contact our help desk with technical inquiries and product support on your Ricoh copier, fax or multi-functional machine. One of our trained technical support personnel will assist you promptly.

Contact the Metro Sales' Help Desk:
Monday through Friday, 8 am to 5 pm (CST)
  • Call us at (612) 798-1222
  • Call toll free (800) 862-7414
  • Send an E-mail to Metro Sales Inc.


Supplies:
To order Supplies for your Ricoh copier, fax or multi-functional machine.

Call us at 612-861-4595
Toll free at 1-800-861-8616
Send an Email to Metro Sales, Inc

Software Downloads: Total Facilities Management Service Off Site / On Site

We have trained professional Metro Sales operators and service technicians.

  • Short-term Copier Rental
  • GBC Bindery
  • Velo Bindery
  • Tape Bindery
  • Digital Color Copiers
  • Scanning/Digital Copying
  • Oversize Copies
  • Overflow Copying
  • Copying Tabs
  • Cutting & Padding
  • Document Management Services
  • Folding
  • Sorting / Collating
  • Continues Computer Forms
  • Reductions / Enlargements
  • Labels
  • Mailroom Services
  • Special Paper Stock
  • Fax Services
  • Transparencies
Metro Sales Inc. will customize a program to fit our customers' needs including these and any other they may have.

Satellite/Convenience Copiers

Metro Sales Inc. will also be responsible for maintaining satellite copiers at our customers' office. We will stock supplies, maintain copy quality and provide excellent equipment performance.

Software Disclaimer:

Metro Sales, Inc. and Ricoh Corporation do not guarantee any of the files, software programs, drivers, utilities or any material downloaded from this, or any other, Metro Sales or Ricoh site. All such files, programs, drivers, utilities or other material are supplied on an 'as is' basis without any warranties, expressed or implied, or any statement as to the purpose, functionality or compatibility of any software. Neither Metro Sales, Inc. nor Ricoh Corporation shall be held liable for any errors, property damage, loss of time or profits, consequential or incidental damages of any kind arising as a result of operating any software from this or any other Metro Sales or Ricoh site. Send further inquires/responses to: wketterer@metrosales.com or please call us at (612) 861-4000 or (800) 862-7414

Mail:
Metro Sales Inc.
1640 E. 78th Street
Richfield, MN 55423




SERVICE! SERVICE! SERVICE!



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